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Vulnerabilities

CVE-2026-85744 | BDVDB-2026-401008 Detail

freescout-help-deskfreescout

Description#

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.227, the conversation_merge action records a failed authorization check for the target conversation in response['msg'] and then clears that value inside the source-conversation loop. An authenticated agent can merge a conversation they control into a target conversation in a mailbox they cannot access. The operation injects threads, attachments, and audit records into the unauthorized target and deletes the source conversation, but it does not disclose the target's existing contents. This issue is fixed in version 1.8.227.

Impact#

Per CVSS v3.1: confidentiality impact none, integrity impact low, availability impact low. Attack vector: network.

Weaknesses#

References#

Exploit#

No public exploit known

History#

  1. Version 1Record published in the CVE List.
  2. Version 2Most recent update recorded in the CVE List.