This site currently shows sample data for demonstration.

Vulnerabilities

CVE-2026-85742 | BDVDB-2026-401006 Detail

freescout-help-deskfreescout

Description#

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failed_jobs and the administrator job-details endpoint renders it after a blacklist sanitizer that leaves executable event-handler attributes. When an administrator opens /system/ajax-html/job_details/{id} as a top-level page, the raw fragment lacks the normal layout policy and attacker-controlled JavaScript can perform same-origin administrator actions. Logs Monitoring for users, a failed alert email job, queue failure storage, and top-level administrator interaction are all required; the normal modal path is not affected in the tested configuration. This issue is fixed in version 1.8.230.

Impact#

Per CVSS v3.1: confidentiality impact high, integrity impact high, availability impact high. Attack vector: network.

Weaknesses#

  • CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

References#

Exploit#

No public exploit known

History#

  1. Version 1Record published in the CVE List.