CVE-2026-48812 | BDVDB-2026-350010 Detail

freescout-help-deskfreescout

Description#

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose `token_type` is set to `1` (`TOKEN_TYPE_LEGACY`). Because this route is unauthenticated and the file path is deterministic, an unauthenticated remote attacker can download any attachment that was created by an older version of FreeScout without possessing a valid token or session. Version 1.8.221 contains a fix.

Impact#

Per CVSS v3.1: confidentiality impact high, integrity impact none, availability impact none. Attack vector: network.

Weaknesses#

CWE-287 Improper Authentication

References#

Exploit#

No public exploit known

History#

Version 12026-07-20Record published in the CVE List.

Published

Published: 2026-07-20
Last modified: 2026-07-20

Vendor information

Vendor: freescout-help-desk
Product: freescout

All freescout-help-desk vulnerabilities

Score

7.5 High

EPSS

less than 1%, Very Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 41.1.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

Authentication Issues

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
< 1.8.221
Fixed
Not stated

Scoring System

CVSS v4.0

Not available

CVSS v3.1

7.5 High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Privileges Required	None
User Interaction	None
Scope	Unchanged
Confidentiality	High
Integrity	None
Availability	None

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).