CVE-2026-48190 | BDVDB-2026-337129 Detail

OTRSOTRS

Description#

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

Impact#

CAPEC-54 Query System for Information

Weaknesses#

CWE-276 Incorrect Default Permissions

References#

https://otrs.com/release-notes/otrs-security-advisory-2026-04/

Exploit#

No public exploit known

History#

Version 12026-06-01Record published in the CVE List.

Published

Published: 2026-06-01
Last modified: 2026-06-01

Vendor information

Vendor: OTRS
Product: OTRS

All OTRS vulnerabilities

Score

3.5 Low

EPSS

less than 1%, Very Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 3.6.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

Incorrect Permissions

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
7.0.x
Fixed
Not stated
Vulnerable
8.0.x
Fixed
Not stated
Vulnerable
2023.x
Fixed
Not stated
Vulnerable
2024.x
Fixed
Not stated
Vulnerable
2025.x
Fixed
Not stated
Vulnerable
>= 2026.x and <= 2026.3.x
Fixed
Not stated

Scoring System

CVSS v4.0

Not available

CVSS v3.1

3.5 Low

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Privileges Required	Low
User Interaction	Required
Scope	Unchanged
Confidentiality	Low
Integrity	None
Availability	None

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).