CVE-2026-41193 | BDVDB-2026-328207 Detail

freescout-help-deskfreescout

Description#

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, FreeScout's module installation feature extracts ZIP archives without validating file paths, allowing an authenticated admin to write files arbitrarily on the server filesystem via a specially crafted ZIP. Version 1.8.215 fixes the vulnerability.

Impact#

Per CVSS v3.1: confidentiality impact high, integrity impact high, availability impact high. Attack vector: network.

Weaknesses#

CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

References#

Exploit#

No public exploit known

History#

Version 12026-04-21Record published in the CVE List.

Published

Published: 2026-04-21
Last modified: 2026-04-21

Vendor information

Vendor: freescout-help-desk
Product: freescout

All freescout-help-desk vulnerabilities

Score

9.1 Critical

EPSS

less than 1%, Very Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 33.7.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

Path Traversal

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
< 1.8.215
Fixed
Not stated

Scoring System

CVSS v4.0

Not available

CVSS v3.1

9.1 Critical

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:H

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Privileges Required	High
User Interaction	None
Scope	Changed
Confidentiality	High
Integrity	High
Availability	High

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).