CVE-2026-41191 | BDVDB-2026-328205 Detail

freescout-help-deskfreescout

Description#

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, `MailboxesController::updateSave()` persists `chat_start_new` outside the allowed-field filter. A user with only the mailbox `sig` permission sees only the signature field in the UI, but can still change the hidden mailbox-wide chat setting via direct POST. Version 1.8.215 fixes the vulnerability.

Impact#

Per CVSS v3.1: confidentiality impact low, integrity impact high, availability impact none. Attack vector: network.

Weaknesses#

CWE-863 Incorrect Authorization

References#

Exploit#

No public exploit known

History#

Version 12026-04-21Record published in the CVE List.

Published

Published: 2026-04-21
Last modified: 2026-04-21

Vendor information

Vendor: freescout-help-desk
Product: freescout

All freescout-help-desk vulnerabilities

Score

7.1 High

EPSS

less than 1%, Very Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 11.4.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

Incorrect Authorization

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
< 1.8.215
Fixed
Not stated

Scoring System

CVSS v4.0

Not available

CVSS v3.1

7.1 High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Privileges Required	Low
User Interaction	None
Scope	Unchanged
Confidentiality	Low
Integrity	High
Availability	None

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).