CVE-2026-41183 | BDVDB-2026-328202 Detail

freescout-help-deskfreescout

Description#

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.

Impact#

Per CVSS v3.1: confidentiality impact low, integrity impact none, availability impact none. Attack vector: network.

Weaknesses#

CWE-200 Exposure of Sensitive Information to an Unauthorized Actor

References#

Exploit#

No public exploit known

History#

Version 12026-04-21Record published in the CVE List.

Published

Published: 2026-04-21
Last modified: 2026-04-21

Vendor information

Vendor: freescout-help-desk
Product: freescout

All freescout-help-desk vulnerabilities

Score

4.3 Medium

EPSS

less than 1%, Very Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 13.2.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

Information Disclosure

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
< 1.8.215
Fixed
Not stated

Scoring System

CVSS v4.0

Not available

CVSS v3.1

4.3 Medium

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Privileges Required	Low
User Interaction	None
Scope	Unchanged
Confidentiality	Low
Integrity	None
Availability	None

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).