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Vulnerabilities

CVE-2026-27954 | BDVDB-2026-317558 Detail

LiveHelperChatlivehelperchat

Description#

Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.

Impact#

Per CVSS v4.0: confidentiality impact none, integrity impact high, availability impact none. Attack vector: network.

Weaknesses#

References#

Exploit#

No public exploit known

History#

  1. Version 1Record published in the CVE List.