CVE-2025-48880 | BDVDB-2026-280635 Detail

freescout-help-deskfreescout

Description#

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.181, when an administrative account is a deleting a user, there is the the possibility of a race condition occurring. This issue has been patched in version 1.8.181.

Impact#

Per CVSS v4.0: confidentiality impact low, integrity impact low, availability impact low. Attack vector: network.

Weaknesses#

CWE-362 Concurrent Execution using Shared Resource with Improper Synchronization ('Race Condition')

References#

Exploit#

No public exploit known

History#

Version 12025-05-30Record published in the CVE List.

Published

Published: 2025-05-30
Last modified: 2025-05-30

Vendor information

Vendor: freescout-help-desk
Product: freescout

All freescout-help-desk vulnerabilities

Score

5.1 Medium

EPSS

less than 1%, Very Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 35.6.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

Race Condition

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
< 1.8.181
Fixed
Not stated

Scoring System

CVSS v4.0

5.1 Medium

CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Attack Requirements	None
Privileges Required	High
User Interaction	None
Vulnerable System Confidentiality	Low
Vulnerable System Integrity	Low
Vulnerable System Availability	Low
Subsequent System Confidentiality	None
Subsequent System Integrity	None
Subsequent System Availability	None

CVSS v3.1

Not available

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).