CVE-2025-48481 | BDVDB-2026-280620 Detail

freescout-help-deskfreescout

Description#

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.

Impact#

Per CVSS v4.0: confidentiality impact high, integrity impact low, availability impact low. Attack vector: network.

Weaknesses#

CWE-841 Improper Enforcement of Behavioral Workflow

References#

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jgj2-x749-5wc7

Exploit#

No public exploit known

History#

Version 12025-05-30Record published in the CVE List.

Published

Published: 2025-05-30
Last modified: 2025-05-30

Vendor information

Vendor: freescout-help-desk
Product: freescout

All freescout-help-desk vulnerabilities

Score

6.1 Medium

EPSS

less than 1%, Very Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 47.3.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

Not classified

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
< 1.8.180
Fixed
Not stated

Scoring System

CVSS v4.0

6.1 Medium

CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Attack Requirements	Present
Privileges Required	Low
User Interaction	None
Vulnerable System Confidentiality	High
Vulnerable System Integrity	Low
Vulnerable System Availability	Low
Subsequent System Confidentiality	None
Subsequent System Integrity	None
Subsequent System Availability	None

CVSS v3.1

Not available

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).