CVE-2024-38790 | BDVDB-2026-260889 Detail

SmartsuppSmartsupp – live chat, chatbots, AI and lead generation

Description#

Cross-Site Request Forgery (CSRF) vulnerability in Smartsupp Smartsupp – live chat, chatbots, AI and lead generation smartsupp-live-chat allows Cross Site Request Forgery.This issue affects Smartsupp – live chat, chatbots, AI and lead generation: from n/a through <= 3.6.

Impact#

Cross Site Request Forgery

Weaknesses#

CWE-352 Cross-Site Request Forgery (CSRF)

References#

https://patchstack.com/database/Wordpress/Plugin/smartsupp-live-chat/vulnerability/wordpress-smartsupp-plugin-3-6-cross-site-request-forgery-csrf-vulnerability?_s_id=cve

Exploit#

No public exploit known

History#

Version 12025-01-02Record published in the CVE List.
Version 22026-04-28Most recent update recorded in the CVE List.

Published

Published: 2025-01-02
Last modified: 2026-04-28

Vendor information

Vendor: Smartsupp
Product: Smartsupp – live chat, chatbots, AI and lead generation

All Smartsupp vulnerabilities

Score

6.5 Medium

EPSS

less than 1%, Very Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 12.9.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

Cross-Site Request Forgery

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
<= 3.6
Fixed
Not stated
Vulnerable
Not stated
Fixed
3.7

Scoring System

CVSS v4.0

Not available

CVSS v3.1

6.5 Medium

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Privileges Required	None
User Interaction	Required
Scope	Unchanged
Confidentiality	None
Integrity	High
Availability	None

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).