CVE-2024-54274 | BDVDB-2026-259182 Detail

OctraceWordPress HelpDesk & Support Ticket System Plugin – Octrace Support

Description#

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') vulnerability in Octrace WordPress HelpDesk & Support Ticket System Plugin – Octrace Support octrace-support allows Reflected XSS.This issue affects WordPress HelpDesk & Support Ticket System Plugin – Octrace Support: from n/a through <= 1.2.7.

Impact#

Reflected XSS

Weaknesses#

CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

References#

https://patchstack.com/database/Wordpress/Plugin/octrace-support/vulnerability/wordpress-octrace-support-plugin-1-2-7-reflected-cross-site-scripting-xss-vulnerability?_s_id=cve

Exploit#

No public exploit known

History#

Version 12024-12-13Record published in the CVE List.
Version 22026-04-28Most recent update recorded in the CVE List.

Published

Published: 2024-12-13
Last modified: 2026-04-28

Vendor information

Vendor: Octrace
Product: WordPress HelpDesk & Support Ticket System Plugin – Octrace Support

All Octrace vulnerabilities

Score

7.1 High

EPSS

less than 1%, Very Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 38.2.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

Cross-Site Scripting

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
<= 1.2.7
Fixed
Not stated

Scoring System

CVSS v4.0

Not available

CVSS v3.1

7.1 High

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:L

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Privileges Required	None
User Interaction	Required
Scope	Changed
Confidentiality	Low
Integrity	Low
Availability	Low

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).