CVE-2023-50839 | BDVDB-2026-220549 Detail

JS Help DeskJS Help Desk – Best Help Desk & Support Plugin

Description#

Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.1.

Impact#

Per CVSS v3.1: confidentiality impact high, integrity impact none, availability impact low. Attack vector: network.

Weaknesses#

CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

References#

https://patchstack.com/database/vulnerability/js-support-ticket/wordpress-js-help-desk-plugin-2-8-1-unauthenticated-sql-injection-vulnerability?_s_id=cve

Exploit#

No public exploit known

History#

Version 12023-12-28Record published in the CVE List.
Version 22026-04-28Most recent update recorded in the CVE List.

Published

Published: 2023-12-28
Last modified: 2026-04-28

Vendor information

Vendor: JS Help Desk
Product: JS Help Desk – Best Help Desk & Support Plugin

All JS Help Desk vulnerabilities

Score

9.3 Critical

EPSS

2.0%, Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 81.3.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

SQL Injection

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
<= 2.8.1
Fixed
Not stated
Vulnerable
Not stated
Fixed
2.8.2

Scoring System

CVSS v4.0

Not available

CVSS v3.1

9.3 Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Privileges Required	None
User Interaction	None
Scope	Changed
Confidentiality	High
Integrity	None
Availability	Low

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).