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Vulnerabilities

CVE-2023-5421 | BDVDB-2026-214178 Detail

OTRSOTRS

Description#

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Impact#

CAPEC-63 Cross-Site Scripting (XSS)

Weaknesses#

  • CWE-20 Improper Input Validation

References#

Exploit#

No public exploit known

History#

  1. Version 1Record published in the CVE List.
  2. Version 2Most recent update recorded in the CVE List.