CVE-2023-38056 | BDVDB-2026-207971 Detail

OTRSOTRS

Description#

Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Impact#

CAPEC-549 Local Execution of Code

Weaknesses#

CWE-78 Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')

References#

https://otrs.com/release-notes/otrs-security-advisory-2023-05/

Exploit#

No public exploit known

History#

Version 12023-07-24Record published in the CVE List.
Version 22024-10-23Most recent update recorded in the CVE List.

Published

Published: 2023-07-24
Last modified: 2024-10-23

Vendor information

Vendor: OTRS
Product: OTRS

All OTRS vulnerabilities

Score

7.2 High

EPSS

less than 1%, Very Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 59.2.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

Command Injection

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
>= 7.0.x and < 7.0.45
Fixed
7.0.45
Vulnerable
>= 8.0.x and < 8.0.35
Fixed
8.0.35

Scoring System

CVSS v4.0

Not available

CVSS v3.1

7.2 High

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Privileges Required	High
User Interaction	None
Scope	Unchanged
Confidentiality	High
Integrity	High
Availability	High

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).