CVE-2021-36092 | BDVDB-2026-157686 Detail

OTRS((OTRS)) Community Edition

Description#

It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.

Impact#

Per CVSS v3.1: confidentiality impact high, integrity impact none, availability impact none. Attack vector: network.

Weaknesses#

CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

References#

https://otrs.com/release-notes/otrs-security-advisory-2021-15/

Exploit#

No public exploit known

History#

Version 12021-07-26Record published in the CVE List.
Version 22024-09-17Most recent update recorded in the CVE List.

Published

Published: 2021-07-26
Last modified: 2024-09-17

Vendor information

Vendor: OTRS
Product: ((OTRS)) Community Edition

All OTRS vulnerabilities

Score

6.5 Medium

EPSS

less than 1%, Very Low

Estimated chance of exploitation in the next 30 days. EPSS percentile: 54.1.

KEV

Not listed in the CISA Known Exploited Vulnerabilities catalog.

Impact

Cross-Site Scripting

Action

No specific action is recorded in the source data. Check the references for vendor guidance.

Affected Systems

Vulnerable
6.0.1
Fixed
Not stated

Scoring System

CVSS v4.0

Not available

CVSS v3.1

6.5 Medium

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N

Metric breakdown
Attack Vector	Network
Attack Complexity	Low
Privileges Required	None
User Interaction	Required
Scope	Unchanged
Confidentiality	High
Integrity	None
Availability	None

CVSS v3.0

Not available

CVSS v2

Not available

Source: CVE List v5 (record); CISA KEV (kev, action); FIRST EPSS (epss).