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Vulnerabilities

CVE-2020-2500 | BDVDB-2026-138290 Detail

QNAP SystemsHelpdesk

Description#

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Impact#

Per CVSS v3.1: confidentiality impact high, integrity impact high, availability impact high. Attack vector: network.

Weaknesses#

  • CWE-284 Improper Access Control
  • CWE-321 Use of Hard-coded Cryptographic Key
  • CWE-798 Use of Hard-coded Credentials

References#

Exploit#

No public exploit known

History#

  1. Version 1Record published in the CVE List.
  2. Version 2Most recent update recorded in the CVE List.